Hello and welcome to TreasuryDirect.
Do you need to reset your TreasuryDirect password?
This video will walk you
through the process of resetting your TreasuryDirect password
from both outside your account and from within.
If you do not remember your current password, you can reset it
from the Password screen by clicking the Forgot Your Password link.
TreasuryDirect will start by offering you your password
reminder that you created when you set up the password.
If the password reminder helps you remember your password,
you can click the Yes button to go back and enter your password.
If, however,
you still do not remember your password or wish to continue the process
to create a new password, you will click the No button.
In order to reset your password,
TreasuryDirect will begin a process to verify you and your account.
The first step in the process is to verify your Taxpayer Identification Number,
which would be a Social Security Number for Individual Accounts
or a Social Security Number or
Employer Identification Number for Entity Accounts.
Once you have entered your Taxpayer Identification Number,
click the Blue Continue button to move to the next step. To further verify you,
the system will ask
the three security questions you set up when you created the account.
The answers are not case sensitive,
nor do they require spaces, commas, or periods,
but they do need to be spelled the same way you spelled them
when you set them up.
Once you have answered your three questions,
click the Blue Submit button to continue forward.
If you answer your three questions correctly,
you will be able to create a new password.
Your password must be a minimum of twelve (12) characters,
will be case sensitive,
and may contain letters, numbers,
or special characters, as shown on the screen.
If you wish to verify the password you created,
Click the eye icon next to the Password field.
You will need to verify your new password by retyping in the Confirmation field.
You will also create a new Password Reminder.
This reminder will be used if you forget your password in the future.
Once you click the Blue Submit
button, you will return to the Password Screen
where you can enter your new password to log into your account.
If you wish to reset your password from within your TreasuryDirect account,
you will navigate to the ManageDirect tab. On the left side of the screen
you will see the Change Your Password link.
Click on that link, then answer the security question to proceed.
After you have clicked the Submit button, you will be able
to create a new password and password reminder.
And that's it.
That is how to reset your password in TreasuryDirect.