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FAQs for SLGSafe

Signing Up

To plan for and create a new account in SLGSafe, go to “SLGSsafe Overview and Signup”.

Note: It usually takes about three days to process an application for SLGSafe. It you need to lock in today's rates and don't yet have an SLGSafe account, we suggest you contact someone else involved in the deal that has SLGSafe access. Once you have an SLGSafe account, you can make changes

Administrator Duties


You can get a Statement of Account, Payment Report, Case Report, and Security report. Most of those reports are also downloadable.

Using SLGSafe (Help)

SLGSafe has a user manual that you can get from the HELP button on every screen in the application. Use it to learn how to buy and redeem (cash) SLGS, what reports are available and how to get them, and other valuable information.

The user manual is also available at

We're Here to Help

8 a.m. to 5 p.m. U.S. Eastern Time (SLGS 8 a.m. to 4:30 p.m.)