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E-mail from TreasuryDirect

What:

The US Treasury Bureau of the Fiscal Service is conducting ongoing research to better understand customer needs and preferences for its products and the TreasuryDirect.gov web experience.

How you can help:

We want to offer you the opportunity to provide your input. If you are wondering why you were contacted or if the e-mail is legitimate, here is more information:

  • The US Treasury is building a new experience for customers to buy and manage government securities and is seeking input on the experience from current customers. The goal of our research is to better understand customer needs and preferences for our products and web experience. This survey is specifically about the functionality allowing customers to deliver savings bonds to others as a gift.
  • If you received an e-mail from research@fiscal.treasury.gov about participating in a survey, it is a valid e-mail (see example below).
  • The research is conducted through our vendor, SurveyMonkey.
  • There is no payment for taking surveys through SurveyMonkey.
  • The US Treasury has not provided any information to SurveyMonkey. You may simply ignore this invitation if you do not wish to participate.
  • Participation is voluntary.
  • If you do wish to participate, click on the link in your e-mail to sign up.
  • If you start a survey, you are not obligated to finish and can quit at any time.

Helpful links:

E-mail Example:

Subject: Help shape the future of TreasuryDirect

Dear TreasuryDirect customer,

The US Treasury is building a new experience for customers to purchase, manage and gift government securities and is seeking input on the experiences from current customers. If you are interested in participating in research that will inform and improve the future of purchasing and gifting government securities, please take this brief survey through SurveyMonkey.

(Unique URL Inserted)

Details: 17 questions, estimated time to complete: 10 minutes

Please note that the US Treasury has not provided any information to SurveyMonkey, and that you may simply ignore this invitation if you do not wish to participate.

Thank you for your interest in helping improve the design of our products for all the public. We look forward to hearing your feedback!

If you have questions about the validity of this e-mail, please visit https://www.treasurydirect.gov/indiv/research/email/

U.S. Treasury Services