E-mail from TreasuryDirect
What:
The US Treasury Bureau of the Fiscal Service is making customers with undelivered gift bonds aware that they should deliver their gifts. Recipients are the sole legal owners of gift bonds registered in their name.
How you can help:
If you are wondering why you were contacted or if the e-mail is legitimate, here is more information:
- The US Treasury is asking customers with undelivered bonds to deliver them to their recipient, who have ownership of the bond(s).
- If the recipient of your gift bond does not have a TreasuryDirect account, they need to create an account in order to receive the gift.
- If you received an e-mail from research@fiscal.treasury.gov about delivering gift bonds, it is a valid e-mail (see example below).
Helpful links:
E-mail Example:
Subject: Deliver Your Gift Bond
Dear First Name:
This is a reminder that you have undelivered gift bond(s) in your gift box. Please deliver your gifts to the recipient’s account as soon as possible. If your gift recipient does not have a TreasuryDirect account, remind them to set one up so you can deliver your gift.
For instructions on how to deliver a gift, please watch this short video. Information on how to deliver a gift and setting up a minor account can also be found in our FAQs.
If you encounter any issues delivering your gift bonds that are not covered in the video or FAQs, you can contact our customer service from 8 a.m. to 6 p.m. ET, Monday through Friday, at 844-284-2676.
If you have questions about the validity of this e-mail, please visit https://www.treasurydirect.gov/indiv/research/email-gifts/.
Thank you,
TreasuryDirect Customer Support