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E-mail from TreasuryDirect

What:

The US Treasury Bureau of the Fiscal Service is sending emails to TreasuryDirect customers encouraging those with undelivered gift bonds to deliver them to the intended recipients as they are the sole legal owners of gift bonds registered in their name.

How you can help:

If you are wondering why you were contacted or if the e-mail is legitimate, here is more information:

  • The US Treasury is asking customers with undelivered bonds to deliver them to their recipient, who have ownership of the bond(s).
  • If the recipient of your gift bond does not have a TreasuryDirect account, they need to create an account in order to receive the gift.
  • If the recipient is a minor, a parent or legal guardian must set up a minor linked account within their own TreasuryDirect account. You can find guidance on how to do so on this “How do I…?” page, (under “How do I open an account for a minor?”)
  • If you received an e-mail from subscriptions@subscriptions.treas.gov about delivering gift bonds, it is a valid e-mail (see email below).

Helpful links:

  • Video on how to deliver a gift bond.
  • Help page for giving savings bonds as gifts.
  • FAQs on gift bond delivery.

Email:

Date: 10/8/25
Subject: TreasuryDirect: Delivering Gift Bonds Promptly Makes a Difference

Dear TreasuryDirect Customer,

Treasury is always looking for ways to enhance your experience. This includes simplifying the gift bond delivery process. Our records show that your account holds undelivered gift bond(s). To best prepare for coming changes, we recommend delivering your gift bond(s). Delivering gift bond(s) enables your recipient to experience the full benefit of your gift.

  • Promotes Timely Access and Ownership: Maybe you’re waiting for a certain milestone to gift your bond or simply haven’t gotten around to it. Remember, the registered recipient is the sole legal owner of the bond as soon as you purchase it. Delivering the gift bond promptly ensures the smoothest gifting process.
  • Grows Investments and Financial Awareness: Delivering gift bond(s) to younger recipients can give them a head start on financial literacy. These bonds may also serve as valuable resources for tuition costs or other important life expenses down the road.

How to Deliver Your Gift Bond

To complete the delivery of your gift bond(s), log in to TreasuryDirect, go to the Gift Box tab, select the bond you want to deliver, then click the Deliver button on the Detail page. Note that you will need your recipient’s TreasuryDirect account number. If your recipient does not yet have an account, they’ll need to create one before you can deliver the bond. Additional guidance on delivering gift bonds is available in this video and on the “Giving savings bonds as gifts” page.

For recipients under age 18, a parent or legal guardian must set up a minor linked account within their own TreasuryDirect account. You can find guidance on how to do so on this “How do I…?” page, under “How do I open an account for a minor?”

While there may be changes to the gift bond program to help streamline the process of investing with the U.S. Treasury, there is no impact to your participation in the gift bond program at this time. Stay tuned as more information becomes available on how we’re enhancing the TreasuryDirect customer experience.

Need Assistance?

If you have additional questions not covered in this email, you can visit our FAQ page. If you encounter any issues while delivering your gift bonds, you can reach us Monday through Friday, from 8 a.m. to 6 p.m. ET, at 844-284-2676 (toll-free).

We appreciate you trusting TreasuryDirect with your investments.

TreasuryDirect

You can validate the legitimacy of this communication at https://treasurydirect.gov/savings-bonds/gift-a-bond/gift-bond-e-mail/.