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E-mail from TreasuryDirect

What:

The US Treasury Bureau of the Fiscal Service is sending emails to TreasuryDirect customers encouraging those with Certificates of Indebtedness (C of I) to redeem their C of I.

How you can help:

If you are wondering why you were contacted or if the e-mail is legitimate, here is more information:

  • The US Treasury is asking customers to cash out (redeem) any C of I they hold in their account.
  • C of I is a non-interest earning Treasury security intended to be used as a source of funds for purchasing eligible interest-bearing securities.
  • C of I can be redeemed by logging into TreasuryDirect, going to the ManageDirect tab, selecting the “Redeem Securities” link, selecting the “C of I” radio button, and then selecting a payment destination bank for the C of I.
  • C of I may be your designated payment destination, but you can update it to your bank account instead. Navigate to the ManageDirect tab and select "Update my Bank Information". You can find additional guidance on editing the payment destination for marketable securities on the “How do I…?” page, under “How do I edit the payment destination of Treasury marketable securities?”
  • If you received an e-mail from subscriptions@subscriptions.treas.gov about redeeming C of I, it is a valid e-mail (see email below).

Helpful links:

Email:

Date: 12/17/25

Dear TreasuryDirect Customer,

During the holidays, you can cash out (redeem) your Certificate(s) of Indebtedness (C of I) to purchase gifts, travel to see loved ones, or for anything else that may be on your wish list! We recommend checking your TreasuryDirect account and redeeming your C of I so you can then use it to help fund holiday expenses or reinvest the money so it’s earning interest.

Why You Should Take Action

Our records show that your account holds unredeemed Zero-Percent C of I. C of I is a non-interest earning Treasury security designed to be a source of funds for purchasing eligible interest-bearing securities. Holding funds in C of I limits their growth potential. Redeem any C of I so you can take advantage of other investment opportunities or ease the immediate burden of holiday season expenses.

How to Take Action

Log into your TreasuryDirect account to ensure you know where your money is. To redeem C of I, go to the ManageDirect tab, select the “Redeem Securities” link and the radio button “C of I”, then choose a payment destination bank. Learn more about the C of I redemption process. You can also use C of I to purchase a Treasury marketable security.

If your securities are set to redeem to your C of I, consider updating them to be paid to your bank account instead. You can do this by navigating to the ManageDirect tab in TreasuryDirect and selecting "Update my Bank Information." Additional guidance on editing the payment destination for marketable securities is available on the “How do I…?” page, under “How do I edit the payment destination of Treasury marketable securities?”

Need Help?

If you have more questions not covered in this email, you can visit our FAQ page. If you are unable to redeem your C of I, you can contact us at 844-284-2676 (toll-free) Monday through Friday, from 8 a.m. to 6 p.m. ET.

We appreciate you trusting the U.S. Treasury with your investments. Have a happy and safe holiday season!

TreasuryDirect

You can validate the legitimacy of this communication at https://www.treasurydirect.gov/savings-bonds/emailcofi-2/.